Frequently Asked Questions (FAQ)
How do I register an account in the Neospin casino?
What if I forget my password and/or want to change it?
What do I do if I forget my email address?
Can I create more than one account?
Can I change the preferred currency after signing up?
What currencies are accepted?
How fast will my deposit be credited to my account?
How long do I wait for a withdrawal?
What are the minimum deposit and withdrawal limits?
Does Neospin charge any fees for depositing or withdrawing?
What are weekly, daily, and monthly withdrawal limits?
Should I verify my identity for depositing and withdrawing?
How long does the KYC procedure take?
How do I claim bonuses?
What is meant by bonus wagering?
What should I do if I can’t wager my bonus?
Are there any personal or exclusive bonuses?
The game fails to launch or freezes — what do I do?
Are there any tools to protect myself from large losses?
How well is my personal data protected?
I still have some questions that weren’t answered here.